I am honestly very impressed with Aio. I have been doing business with them for awhile now and I really like the company. Their phone prices are really reasonable and their plan options are great. I do not have to worry about a contract, so I can cancel whenever I want or even upgrade my phone whenever I want. The representatives that work in the store are really knowledgeable and courteous. The girl that helped me made the process easy and worry free. I have had issues with a lot of other companies not living up to their promises; this is not an issue with Aio. My bill is exactly what they said it would be and there are no hidden fees or charges. Not having a contract makes being with this company very easy. The call quality and coverage is a little spotty, but that seems to be getting better the bigger that Aio gets. I really hope that the company succeeds. They are one of the best, in my opinion.