3.2
517 reviews
Other Insurance Companies:
  • Average: 3.4
  • High: 5.0
Type:
Car Insurance Companies, Home Insurance Companies, Life Insurance Companies
Allstate

Read 517 Reviews

Horrible company stay away

1

Horrible company my car was totaled by their drivers and the police report says so and they blame me for not trying to avoid the accident

New jersey

false

Run Away

1

According to an email I received from my now former agency, the agency was purchased after the prior owner was terminated for fraudulently applying incorrect zip codes to retain clients. I was one of them and they tried to raise my auto rates by almost 50%. So after 18 years, I was treated like garbage and forced to change insurance companies. After learning the truth about the fraud, I probably would have left anyway.

Goodyear, AZ

false

WE LOVE ALLSTATE

5

We love our Allstate policy and our Allstate office workers! They have made the transition of buying a house and a new car so simple and are always very friendly ! They always have updated information on our premiums and continuously give us the best discounts

Yorkville,IL

true

Go elsewhere

1

After paying whatever premiums they requested for the car and house for many years, my car was damaged. Allstate did not feel it was important to pay for repairs, and offered one quarter of the trade in value, or less than half of the lowest street value. Their rep said everyone has to make money. So I've been paying large premiums for years thinking that I would be covered if ever there was an accident, but turns out all that they were covering were themselves. This company needs to be sued by anyone who has had this problem for breech of contract.

Santa Monica, CA

false

THEY LIE AND SCREW YOU OVER, BE AWARE

1

DECEMBER 12, 2017 - On September 3rd our car was in a car accident, All state wanted us to use their own body shop (certified collision) they brain washed us (our mistake) to use their body shop because they said it was going to have life time warranty and be faster, so after they gave us an estimate and promised our car would be ready in 4 weeks .....4 weeks later they told us that it wasn't ready yet, by that time our car rental period was over so we had to find another car to drive while my car was getting fixed, then after another week they kept saying it wasn't ready, then we spoke to the shop manager of the body shop and he said the guy that was working on the car "drop the ball"on our vehicle and they needed to have someone else start to work on it and finish it, and the shop manager stated he needed another 4 weeks to finish the project because it was just too big! So weeks passed and almost 3 months later, also AllState giving us excuses and not answering our questions (Tonna Madsen our insurance agent being rude and making unnecessary comments and non professional comments like how that happened to her when she was young and she got over it etc etc instead of helping us out, she also stated that she would never take her car to that shop, so how did she expect us to be safe and happy with this car?) then finally they gave me my car back on November 15, almost 3 months after! Can't believe how nice they are while collecting the monthly payment every month but once you get into an accident where it wasn't even your fault they don't help you at all and don't care about you as a costumer.The original estimate to repair was $12,000 so All state didn't want to pay me full price for my car because they said that still was repairable because it had no frame Damage and because it wasn't more than 80% of the value of my car which for my car i paid around $16,000 just around 2 months before the accident.So when I received my car back, the body shop manager showed

MODESTO

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Scammers

1

They are horrible. They lie their butts off and try to come up with every excuse possible to pay as little on a claim as possible. A large meteor could fall through the center of your roof and they would deny the presence of a large hole. Trust me-cheaper is not always better. Their adjuster will make dang certain the estimate is below your deductible or a few hundred dollars above despite the numerous contractors who have stated you have obvious hail damage. Pictures won't help. They will say it's blisters. You are not in good hands with these jerks. Don't be fooled. You have been warned.

Texas

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Bonus drive

1

Allstate I went to went through BONUS DRIVE its a catch I did not recieve anything but a to bad so sad right nothing is free

Macomb

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ALLSTATE SCREWED ME OVER WITH HARVEY

1

I am a customer of a home owner policy from Allstate. Unfortunately, I was hit by HurricanE Harvey and my roof was totaled. All state personnel had led me to believe that my roof would be covered in such an event. Instead, my policy was based on a cash value premise, meaning that my roof was considered older and only worth 40 cents on the dollars. Combined with my deductible, Allstate basically did not pay but only a few hundred dollars on my new $10,000 roof. Basically, Allstate sells inferior insurance policies which have coverage gaps that you can drive a truck through. I spoke with 1/2 dozen Allstaters up the chain of command. All I heard was how sorry they were. That did not pay the bill. So much for the "good hands people". When you see these guys coming for you with their good hands, hide your wallets. I WILL NEVER DO BUSINESS WITH THEM AGAIN. I WOULD GIVE THEM ZERO STARS IF I COULD. BUYER BEWARE.

Texas

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DO NOT USE!

1

I would rate them 0 stars if I could. This company is the biggest headache when it comes to claims. NEVER use them. There are FAR BETTER companies that have better coverage for less than the price of allstate. Terrible company, terrible claims process, terrible everything. I'm 6 months into a claim still waiting for payments. Reported to the state insurance board

Omaha, Nebraska

false

rental insurance house inspection

2

I have rental insurance for my property.Allstate sent out an inspector to check house.Allstate said I had to fix certain parts of house to renew policy.Or they said to call about my options when I get it fix.The problem is they have not sent list of what is wrong.I do not have much time to fix problem.They waited about 2 months before nenew.This is my worst time for I am on long hours at work They need to let me know what is needed of me since I do my own repairs.The company that done thewalk around seems to be the only one to have report.Allstate can do a better job and should.Asking to fix something and they do not even know what I need to fix.

Greensboro ga

Allstate

3.2 517

59.5