4.4
44 reviews
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  • Average: 3.6
  • High: 5.0
American Express - Gift Card

Read 44 Reviews

American Depressed - Worst Policy and Customer Care

1

This card decreases in value every month until it disappears. My daughter wassaving her giftcards every year so she could buy a big gift. When she went to use her Amex Card it had zero balance. i called the compant and was told too bad. I think this company is stealing money from children. Never give a Amex zgift card it expires and the fees eat up the gift. Unbelievable and they have terrible customer service.

Pittsburgh PA

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I WOULD GET THIS AGIAN

5

IT IS GREAT IN THIS DAY AND AGE WHEN MOST DONT TAKE CASH

INDIANAPOLIS,IN

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Great gift but sadly less attractive now...

2

I order several AMEX gift cards a year. One of my favorite features was the ability to add the name of the gift recipient to the front of the card. Now, this is no longer possible. Instead the "personalization" is limited to adding a specific message to the card e.g. Happy Birthday etc, selected from a drop down menu. To make matters worse, there is surprisingly no option to leave this "personalization" blank. So, you are forced to add a salutation or message to the card that you don't want. p.s. I called AMEX Customer Service and spoke to a very nice lady to see if I was mistaken and perhaps there was a way to delete the unwanted message. Sadly she told me that other customers had enquired also, and there was no way to do so. What was surprising is that she told me that there was no internal system through which she could provide feedback to AMEX management on customer comments/concerns of this nature.

Los Angeles, CA

Horrible horrible horrible. Can't say enough of that word.

1

Lost a gift card and have tried calling to get a replacement card. Wasn't able to speak with anyone who could help. Phone keep you on hold then cut off. What a joke!! Amex you are the only ones that can't answer simple questions.

LA

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Great credit card!

5

I have had American Express for 10 years and the rewards program is awesome. I used my points for a bathroom shelf and it was exactly as pictured and arrived very quickly. Also, I have never had a dispute with them and when I asked for a credit increase they responded very fast!

BREA, CA

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I want to use American Express Gift Card

5

I read about this Card !! I wish to use it want to know how is it good as they wrote hope that :)

Belaruse - Minsk city

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good one

3

good one... i hope recive one

tripoli-libya

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a nice gesture

3

The American express gift card seems like a nice thoughtful gift, it is an American Ezpress card and it can be used almost anywhere. It can be also be purchased almost anywhere...so what's the three stars for ? ? Well, this card if not used in a timely manner will begin to lose it's balance, yes money will actually be taken off your gift card and your balance will go down, this means the person who purchased it for you and the recipient lose money. How fair is that ?? Not fair at all, that kund of takes away from the whole gift idea. If you purchase this card, instruct the user to use it sooner than later. Also, putting money on card cost, not just the amount balance, but you are actually charged to put money in one of these American Express gift cards. I think this card looks nice, the online customer service is ok and it makes a nice gift for a frequent shopper, gut if you intend to purchase for someone who likes to stick these in their wallet or purse for long periods of time and forgets about them, then a real gift card from a store they frequent or cash would be best.

Coronado, CA

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Good alternative.

5

The American Express gift card is a great alternative to using your debit card for online purchases. It's also good if you're trying to budget. I have bought a couple every month and slotted them for certain kinds of spending. It helps make sticking to a budget a lot easier. I get one for gas and one for extra spending , load how much I have budgeted on the gift card and that is my allowance for the month. You can get them virtually anywhere and use them online, in person or over the phone. I think gift cards that are usuable at any store make more sense than ones that are tied to just one store. They also make good gifts. I have purchased them and given them as gifts several times in the past. Overall they are great, weather you are going to give them as a gift or keep them and spend them yourself. Because they are prepaid and a gift card there isn't really a customer service place like you would usually think of. But they do have a good online customer service website.

USA

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Great Gift -it the right color and one size does fit all

5

We have found that American Express gift cards makes wonderful gifts for family and friends. They are always received with appreciation. The American Express gift card looks quality and makes a great gift for when you aren't sure about sizes and it's perfect for the person that has everything. You use it like it was a credit card and it is accepted anywhere that takes American Express. Yes, it can even be used at movie theaters and restaurants. The recipient of this card can choose when and where they use it and on what they buy. It does cost a small amount but I figure that we save more than that in postage. I found out recently that some of our older friends have been using them at the gas station and grocery store. What I like is the funds on the card do not expire and they do not charge any monthly fees. the cards are refundable if lost or stolen. (I would highly recommend that you keep a copy of your receipt in a safe place which makes it fast and easy to replace) Customer Service I have only called their customer service once to ask questions and they were quick to respond and extremely courteous and helpful. Available Rates The cost of the card is minimal and we feel that it is much less expensive than postage.

Peoria, AZ

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American Express - Gift Card

4.4 44

90.7