This was the toaster oven I brought to work since I refused to take in my nice expensive one. I like eating bagels and warm sandwiches and this was perfect since there was no range there. It heats up quickly and toasts very evenly. I like how versatile this is, you can bake, even cookies if you want, broil, or toast. I mainly used it for toasting but did use the bake option a few times. The trays slide out for easy cleaning and the bottom crumb tray slides out as well. Toasting Evenness Toasts pretty evenly, I was surprised it did since the bread is laying flat and not vertical. Safety It does get very hot on the inside so I used tongs or an oven mitt to remove my food. Ease of Cleaning All the trays and pans come out so cleaning is very easy. Durability Seems to be made of very high quality durable materials. Has worked now for several years with no issues. Design Small enough to leave on the counter or store in a cabinet. It's a nice stainless steel with black accents so not cheap looking.