I love my Black & Decker toaster oven. I have had mine for about five years now and it is still working great like the first day I used it. It heats the food evenly so as you don't have one bite and it's hot then another it's cold. This model can be mounted under cabinets or can set it on counter. It doesn't take up too much space. You can toast, bake and even broil with this toaster oven. It comes with directions but you really don't need them it's so easy to use. There are three knobs (temperature selector, cooking function selector, and a toaster/timer selector which has a stay on setting). It comes with a bake pan/drip tray. It also has a slide-out crumb tray. It is so easy to clean. I just take out the crumb tray and shake the crumbs in the trash then slide it back into place. It also has a slide rack/broil rack that is easy to take out if you need to wipe it clean. The door is glass so you can see as your food is cooking. The toaster oven isn't very heavy so you can move it around with ease. I would recommend this toaster oven.