Bosch was already a reliable name in our household when we purchased this dishwasher. We had purchased a previous dishwasher from them and knew this one was a winner. This dishwasher is easy to use, extremely quiet, and works very well. The only reason I did not rate this one a "10" is because it smells worse in-between washes than any other dishwasher I have owned. For this reason, I would not recommend leaving dishes in this for days in-between cycles. It cleans very well, though, and is the quietest dishwasher I have ever owned. You will barely notice that it is running. Noise Level This is the quietest dishwasher I have ever owned. You have to strain to hear it running. I love it!! Cleaning Time The cycles seem a little long to me. However, sometimes, the cycles will be shorter than they initially display on the screen. I wish the eco-friendly cycle was a lot shorter than the others to make it seem more eco-friendly. Loading Flexibility There are multiple ways this accommodates "hard to load" items. You can fold down some of the racks. Also, knife storage pops out of the side. The utensil holder is removable. Performance Some of the more hardened stains have to be put back through the dishwasher. However, day-to-day use is very efficient. Design I think it looks sharp in the kitchen. I love the streamlined design. Durability My only complaint with a couple of years on our dishwasher now is that the handle appears to be breaking. I wish it would have been designed a little better.