I applied and was approved for the Capital One Best Buy credit card about three years ago. The card was really easy to be approved for and in the beginning seemed like a great deal. After using it a couple of times, I quickly learned to pay it off each month instead of making the minimum payment. The fees for this card are outrageous. After getting it paid off, I now only use it around holidays or other gift giving occasion. I also now pay my balance in full at the end of each month. The customer service has always been very helpful and more than friendly each time that I have had to contact them. I have always gotten fast service and all of my problems have been solved. I will continue to use my Best Buy card but will definitely keep my spending at a minimum to keep down on the interest charges. This was a great card to help get my credit rebuilt. I would recommend this card for the occasional spender.

ghobbs1

USA

When we were buying our TV, Best Buy had a temporary promotion with their Capital One Best Buy Credit Card in which there was no interest on a single purchase for 36 months. I had never heard of anything like this before, nor have I since that time; this was almost five years ago. We had our eyes on a great LG TV that was expensive to our budget, but truly a great deal. The promotion ended at midnight that very same night, so we decided to go ahead and do it. The application process for the Capital One Best Buy Credit Card was quite lengthy and complicated, but it ended up being worth it. Over the next 36 months, we paid the a bit more than the minimum monthly payments, which allowed us to pay the TV off early. There was no penalty for doing this. Payments were easy to make via the online email reminders. I was able to link my Capital One account directly to my bank account for simple and fast payments.

lhudd

USA

It always sounds nice to be able to have that instant gratification and buy what you want right then by getting the stores credit charge card and being able to take the items you want home and paying later. I would not recommend that you buy anything from Best Buy and get their credit card to put it on. The interest rates are so high it is ridiculous. I know that most store cards are already high, but these are just astronomically high. After I paid off my card because of such high interest and I never wanted to use it again, I called Best Buy to have my limit lowered to $100, I didn't want to cancel it and have it look negative on my credit, but I didn't want to use it either. The customer service agent was so snarky and nasty, she was not helpful at all and refused to do that for me. She then hung up the phone on me. I called three more people who were no help at all. A week later I got a letter stating that they had increased my limit and congratulating me. Really? I did not want it to be increased! I asked for it to be lowered. I was furious, so I called that day and cancelled my card. I do not like to cancel them but this is one I am glad to be rid of and I will never use them again!

jbrown458

USA

I really thought I would benefit from having a best Buy card until I realized that Capitol One was the issuing bank for the card. Capitol One credit cards are not the best cards to have because the interest rates alone are extremely high and if you make a purchase and don't pay it off when you get the bill you will be paying for the item forever. I purchased a computer on this card, not realizing until I got the bill who the issuing bank was, and it seems like it took forever to pay the entire balance off and I was paying more that the minimum due. Another thing this bank does is when you pay off the balance, then you are sent a statement for a smaller payment which is compounded interest. Customer Service I can never understand anyone that is on the phone whenever I have to call them for something. Another thing is, it seems to make them angry when you want to cancel the card. Available Rates Their rates are really terrible

pamela417

USA

Best Buy have only recently transferred over their backing to Capital One and we happen to be a customer at the time of the transfer, with a credit card and balance. In the months that we have been a customer of the Capital One Best Buy Credit Card, they have played by the rules and I have no reason for complaint. We initially signed up for the card when we purchased a lap top which was $1,100. The deal we accepted was 18 months 0% financing and to date, we are in line to pay the entire balance by the expiration date of the plan. Throughout this time, Capital One have taken on the deal that I signed up for as if it was an agreement between ourselves in the first place. This is refreshing especially in light of my previous dealings with HSBC -you can read my review on HSBC for further information. Everything on my monthly statement has been explanatory and predictable and as I signed up for 0% financing, they don't receive a penny interest. So far, so good!

Penwoir

USA