I have had a few the Chase Sapphire cards over the last several years; the Reserve and the Preferred. I got both cards when there was a promotional bonus of extra points, which in my opinion is the only time to acquire a card. Their promotions are one of the best. The application process online is simple and easy and the cards come very quickly. I love the heavy weight of the cards, they are easy to find in my wallet, and don;t bend at all. The Chase Ultimate Rewards portal is where you spend your points for travel, hotel gift cards etc. it is extremely easy to navigate, and if you use it for travel they reward you with 25% more points. I have had to call the customer service line to help with a complicated trip, and the representatives were extremely helpful. I will always have a Chase card in my wallet!

Lulu2405

Macomb Michigan

We absolutely love this card. The points are great. They don't expire. They have these great deals with balance transfers.

ClaireNguyen4

Methuen, MA

I have three credit cards and chase is my favorite by far. They have increased my credit multiple times, rewarding me for making on time payments. Payments are low too if your having a rough month so I don't ever have to worry about not being able to pay it. They constantly report to credit bureaus keeping my credit report up to date. I receive cash back on all of my purchases which for sure adds up when you use the card a lot. Customer service is awesome about taking care of any claims or simple things such as making payments. I love the app because I can access everything right on my smart phone and even see my credit score with them. I feel that chase is one of the safest credit cards to have and they make sure to send alerts if they have suspicions about fraudulent activity on your account. I am very well taken care of with chase and I will continue with this credit card as long as they are around.

HannahR18

Piedmont, SC

I have used my Chase Sapphire Card for over a year now. The card is easy to use and is accepted at all retaliers where I have attempted to use it. The card has great benefits and I am able to redeem points for a nice variety of items. I mainly use the rewards for travel, such as airline miles or hotel night stays. The card can be swiped or used in a chip reader, so it is able to be processed at all credit card stations. The card has a nice feel. It is slightly heavier than other credit cards and feels rich. I enjoy using this credit card and I will continue to do so. I do not have a problem with any fees and I pay the bill in full each month so I do not have to worry about roll over debt. I would recommend this card to others.

yelhsa531

Austin, TX

After 7+ yr relationship with Sapphire, we must cease using the card. I booked a hotel thru their Rewards site. After the purchasing the room, our details page clearly states where and how to cancel or modify reservations. The rate dropped $100 per night on their site, and we tried modifying the reservation and are blocked. Apparently there is a hidden no cancellation policy, and the notification was enclosed in the policy pages. The Customer Service experience has been unacceptable, offering us 2500 points = $30. The difference is costing us over $500, which would not happen on any other travel site. BEWARE of the hidden agenda!

JMB23

Massachusetts

I have been a member of this card for 7 years now. In comparison to bank cards and rewards cards, it is pretty good. You get 1% cash back on all purchases, and receive 2 to 3% cash back on fuel or restaurants. Additionally, they sometimes offer promotions where you can receive up to 5% back on certain rewards. Further, when using points, there are no blackout dates on airline miles, allowing you to book with any carrier, for any date, to any destination. Customer Service They are helpful in resolving issues. I had a few problems with not receiving points, and upon calling in for support, they immediately updated my points. Additionally, they are friendly, they are knowledgeable, and they provide you pointers on how you can upgrade to receive more points, if you do travel often. Available Rates The points returns are great, and far higher than competitors who offer cash back. I receive at least $150 cash back with this card annually, in comparison to only about $75-$100 with other points cards that I own.

Afaria23

Undisclosed

The card is heavier and I love it when people say how cool my card is. It gives you great airline miles awards and 40,000 bonus miles upon using it for the first three months. Customer Service When I call the customer service line, they answer--always on the 3rd ring, how may I help you Ms. XXX, they know my name! I love it, personal service. I've never been put on hold. I've never heard elevator music. I'd recommend this card to everyone.

25253

USA

Not a bad card for cash back, but don't like the fact that you hit the limit after a certain amount has reached Customer Service OK service, as they do not go out of their way to take care of you Available Rates This does not apply to me as I never carry a balance and do not pay any interest , so I don't know.

viewpointsyolobaby

USA

I like the way people react to this card when they first hold it, the card is sleek and weights more than the regular credit cards I have in my purse. I am very pleased with the customer service and never had any issues with them. It was always a short call of me requesting some transactions or changes, and that's done with no hassle. I really appreciate the Fraud Protection services, I have my card used a few times in barnes and nobles for a purchase in a place i have never been before. The call and alert was quick and they were able to prevent it. There was another incident where it was few hours after we stopped at a known gas station to refill tanks, someone else were trying to use it. We got our alerts and my collegue had used the same gas station before with another credit card.. and he was a fraud victim, only that they called him up after it was used. I like their end year review program where at the end of the year, you receive a 7% points dividend on all rewards earned, spent or unspent. This raises rewards rates and base points. We travel internationally almost at year round, with their protection services I had the confidence to swipe my card in another country not worrying about what happens after that. Oh, and they do not have foreign transaction fee.. but do remember to call the Customer service in advance to let them know that you would be travelling, otherwise your purchase may/can be blocked!

meray

USA

I am a big fan of paying cash for things, but I do feel that there are some cases in which a credit card comes in handy. After researching a lot of different cards I decided on the Chase Sapphire Card. The number one reason that I chose Chase is the fact that it is a trusted company. I like the fact that they really haven't had any security problems like other cards. In addition, I like the fact that they can be used almost anywhere. I have also never had a problem using the card, it has always worked and the system never seems to be down. The next reason I really like the Chase Sapphire Card is the fact that it offers really good rewards. The rewards are really easy to get and they never expire which is awesome. Also if you have a problem, it is really easy to contact customer service and get the problem taken care of. I would highly recommend this card for those looking for a card that offers great benefits and reliable service.

ivansmom

Grand Rapids, MI