horrible
all this company does it suck money from you. every 6 months to a year the prices go up and you end up with less channels
Jpaquette3
massachusetts
all this company does it suck money from you. every 6 months to a year the prices go up and you end up with less channels
Jpaquette3
massachusetts
I have been a customer for years. Service is good when available but we often have outages and no compensation for outages. It is higher than other products but due to rental agreement of no dishes it is our only option.
Rmunger
Longview, WA
I have internet with them. It is nice but they will try to convince to upgrade. They also play with your bill to keep the price the same. You have to get on them about your bill and they will fix it.
Spooby86
Virginia
I have had consistently poor customer service from them for the last eight years. I can't wait until I move.
YayBarrel
DC
I like Comcast but sometimes there service goes out for days and it's so frusterating
acrago14
Steubenville Ohio
I have been with Comcast/Xfinity for many years and the price just keeps on going up. Issues with service all the time, calling to complain is a joke as they just tell you to disconnect and reset your box, some of the worst internet ever. In the city I am in we only have 2 Options for cable and internet so we are stuck..
Necrosqueen
St. Louis Park,MN
I used Comcast Xfinity for internet and cable TV for 6 years. I'm that time I rarely had any problems with their services. But my bill seemed to grow over time. I would call and have some new promo applied to my account. The last year I had service with them I also added their home security product. Overall it provides some piece of mind. But the severity product was greatly lacking compared to the systems offered by other providers. The nail in the coffin for me was when Comcast added a data cap on home internet service. While I admit to being a higher than average internet user. A family with 4 people all regularly using internet and streaming video or playing online games would easily incur overage charges on a regular basis. The only way around the data cap is to sign up for a business internet account for an additional fee. I switched to another provider when 1gig fiber internet was installed in my area by another provider. Overall I never had a major problem with Comcast and if I moved to an area where they were my best option I would not have a problem working with them again. But better options do exist if you are in the right areas.
Infinityends
Minneapolis MN
Cable is expensive period but I'll take Comcast over Verizon any day
SonyaH19
PA
I have had Comcast for over eight years. At first I had all of their services internet home phone home security and cable. Their customer is horrible do nothing to resolve issues. They are very overpriced for cable service. I have now got rid of everything but home security
SandyV18
Chattanooga
I didnt get my credit for the 10 people I refer to company. Already called 20 plus times. They keep saying they credit my account and apologize now bill is out ragous because of them. Service keeps getting turned off and shouldn't cause my account should have credit of 689.00 plus the 500.00 Visa card comcast sent. I told to just apply on bill. Still high bill not showing no credit like promised. So so sad.
CharlesDC
Georgia
40.5