2.5
963 reviews
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  • Average: 2.5
  • High: 5.0
Brand:
Comcast
Comcast Cable Company

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by PowerReviews
Comcast Cable Company
 
2.5

(based on 963 reviews)

Ratings Distribution

  • 5 Stars

     

    (83)

  • 4 Stars

     

    (150)

  • 3 Stars

     

    (234)

  • 2 Stars

     

    (214)

  • 1 Stars

     

    (282)

41%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Customer Service:
    •  
    • Reliability:
    •  
    • Content Variety/Availability:
    •  
    • Affiliation:
    • I received a sample (40), I am an employee or otherwise affiliated with the brand (14)

Most Liked Positive Review

 

Good quality at a HUGE price!

I have been a customer (Internet and Cable) of Comcast Cable Company since a very long time now. Their service is quite good but it comes at a very high price. I have...Read complete review

I have been a customer (Internet and Cable) of Comcast Cable Company since a very long time now. Their service is quite good but it comes at a very high price. I have had my share of issues with the company but most of them have been resolved sooner or later. Comcast online and chat support is quite good, although I have had some bad experiences too. Another thing worth mentioning here is that there is a LONG waiting period when you call them, ALWAYS! May be they are under staffed but it does get annoying to be on hold for an hour or so. The internet speed is good and I have only had minor issues regarding that factor. Having said that, I would definitely change my service provider if I had a better option in my locality primarily because of their prices! I guess the only Pro for Comcast is the high internet speed. Everything else is a Con! My rating is purely on the basis of their High Speed Internet.

VS

Most Liked Negative Review

 

Stop Feeding The Pig!

We had Comcast for cable several years ago until we switched to DirectTV, because it had more and better channels and a lower price.The Comcast cable internet had worked ok even after their contract...Read complete review

We had Comcast for cable several years ago until we switched to DirectTV, because it had more and better channels and a lower price.The Comcast cable internet had worked ok even after their contract installers started a fire in my house. BUt that's another story.I've become much more aware of Comcast lately because of the well-publicized disputes (separate) between the Big Ten Network and Comcast and the NFL network and Comcast. The BTN and NFLN was to be included on Comcast's basic tier. Comcast wants to pout them on a sports tier.In its most simplest terms, Comcast wants to pass the cost of the networks on to its customers and the two networks think there is enough money in the middle to justify Comcast adding it. Many small cable companies already have.Obviously Comcast has lost customers over this and their stock price is tanking. Comcast has responded with commercials on large market radio stations, in Chicago it's ESPN 1000, spewing out and out lies about how the Big Ten wants to charge everybody for running it and labelling it as a Big Ten Tax. The customer and money loss must be staggering as the commercials have increased as football season went into basketball season. In these ads Comcast says that customers should not have to pay for channels they do not want, ignoring what they are already doing to their customers on their tiers.They have run other ads as a change of pace, saying the BTN does not have that many games and most of the good games are on Comcast. Well, the Illini football team had LOTS of good games and many of those were on the BTN, particularly early in the season. Basketball? Well, the Illini are having a down year. Still, I enjoy watching them and the BTN has more Illini basketball games than Comcast EVER did.So, my suggestion to you all is to **STOP FEEDING THE PIG!**Direct TV is great, and so is the Big Ten network.

Reviewed by 963 customers

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3.0

NO!!

By 

from NJ

See all my reviews

Comments about Comcast Cable Company:

There are not many providers to choose from in our area so when we first moved in we had to go with Comcast. The service was decent but when the promos ended the prices were astronomical! I simply could not afford to stay a customer. We eventually switched to Direct TV and while I like some of Comcast's features better, Direct TV does the job at a much more reasonable price.

 
1.0

Horribly expensive services

By 

from Lnewo

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Comments about Comcast Cable Company:

If I could give a zero, I would. If not for this being the only cable and internet provider in this are, I would not have it. We have had service with them for 12+ years and have had so many issues. From the picture pixelating to billing being wrong to way too many outages. We pay $250+ for cable and internet services and they have yet to be able to fix the issues that cause it all. If it rains, cable and/or internet is slow or out. I could go on for days, but I will spare you. Just not a happy customer.

 
3.0

Expensive, but good!

By 

from Plainfield, il

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Comments about Comcast Cable Company:

I love the service provided, but it seems as if they take advantage by consistently raising price and eliminating the perks!

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand
 
3.0

Love service not sneaky price increases

By 

from Lafayette Indiana

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Comments about Comcast Cable Company:

I love the service awesome but not get a bill and it's a lot higher than it was suppose to be because your deal was up. Then you have to take another deal to bring it back down. I don't like not having a wireless security system. I don't like having to take on Netflix because the free movies is set up that way.

 
3.0

Very pricey

By 

from Eightmile,Alabama

Comments about Comcast Cable Company:

I have been with Comcast for a few years now and I have internet,phone,and tv and the price has gone up over and over and I have problems with the internet lagging and tv freezes all the time I have contacted them several times and still messedup for $200 a month it's not worth it especially with the problems

  • Affiliation:
  • I received a sample
 
4.0

Expensive

By 

from Huntsville Al

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Comments about Comcast Cable Company:

It's got great cable but the cost is unbelievably expensive.

 
1.0

why i wouldnt reccomend comcast

By 

from 693 garden street bristol pa

Comments about Comcast Cable Company:

I dislke the new box because ever since we got it the controls stop working frequently and its annoying please fix this bug or we'll move to a different company

 
1.0

Wouldn't go back to them if they were the last provider!

By 

from Rebel Reviewer

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Comments about Comcast Cable Company:

I had Comcast for several years, I continued to give them chance after chance to fix all of their mistakes, my service was always going out, for both t.v, home phone, and internet, they always tried to say "nothing shows up on the error reports" but then would come out and wires would be messed up, or not properly installed, at one point a tech had to rewire fully from the pole outside my house to my house because the tech who wired it put it all in backwards! They were constantly messing up my bill as well, I was the only one who had access to my bill, I am the only one who ever paid my bill, They claimed many times when I'd find issues with it - things removed that should not of been, or things added on that should not of been, that I called in and asked for the items to be added or removed, when I never did They were charging me for PPV when I had it blocked and no one ever watched a single PPV show, the last straw is when they kept removing my service protection plan and kept saying I called in for it to be removed! of all things to remove, that is something I WOULD NEVER remove! I ended up going to another provider, they were no better, so in the end I cut cable all together only thing I have is internet with Comcast,

 
3.0

Expensive

By 

from Morgantown wv

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Comments about Comcast Cable Company:

Very expensive. The problem I have is that I don't understand why some channels are not considered part of basic cable. Lime CMT and cartoon network. They're very expensive though. They charge for new things every month

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand
 
5.0

Been with Charter Spectrum about 3 months.

By 

from Atlanta GA

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Comments about Comcast Cable Company:

Had Direct TV for 11 years, but was too expensive. Picture quality is so much clearer with Charter and price is more affordable than Direct TV.

  • Affiliation:
  • I received a sample

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