We've owned this model for over a year now. It has continued to work reliably and brews a very tasty pot of coffee. The thermal carafe works wonderfully and will keep your coffee hot all day if you are a slow but continuous coffee drinker. We did run into a problem after a couple of months. we'd done our normal cleaning of the system and the lid of the pot is a challenge to get clean. It eventually had too much build up and wouldn't allow the coffee to flow into the pot quickly enough and caused spills on the counter. This was easily fixed by running it through the dishwasher every couple of weeks. The beep indicating the "coffee is made" is loud enough to act as a backup alarm clock in the morning if you set it to brew at the same time as your alarm is scheduled. Overall a very good coffee maker.