Update ... The Euro Pro performed well however, after a couple of years, the hinge that held the door on completely disintegrated. I loved this oven but the door frame and hinges aren't built well. In my opinion, the unit should have lasted longer than a couple of years. Original review ... We received our Euro Pro Toaster Oven as a gift and love it! It is large enough to fit anything we want to cook ... casserols, 12" pizzas, etc. It has convection capabilities so the cooking is fast and efficient. It does everything: grilling, toasting, broiling, baking ... everything but clean up afterwards. We use it constantly! It's so much more environmentally-friendly than the oven. It comes with two racks and a drip pan as well as a grip for pulling the racks out. It doesn't take up much room on the counter ... it's a breeze to use! I've seen other brands that just don't seem to be large enough or do enough. Euro Pro is great! Even Heating It heated evenly until the door hinges broke ... then we had to hold it closed with a wire but it was inefficient and allowed heat to escape. Safety The door easily came off making it unsafe to use. Ease of Cleaning As long as one kept up with cleaning after every use, it was fine but the surface wasn't an easy-clean surface so if one missed cleaning it after a single use, any splatters were impossible to get off. Durability Door really should have lasted longer than 2 years. We used the unit daily but the construction was poor. Design I feel that the design of the door was poor causing it to fail in such a short time!