Though, I seem to be in the minority, I love this toaster oven. It is small, very light, compact and modern looking. I have baked pre-made and homemade cookies that come out great every time. I have broiled steak, chicken and turkey with no problem. The only challenge I experienced with this oven is baking cakes and brownies. They usually come out fine, but I have lost a few. The trick to getting the most out of this oven is learning to adjust the temperature instead of just following instructions or recipes. Accept its limitations and be creative. You'll get alot out of this product. I would definitely buy this again.