I've had this Euro-Pro Toaster Oven for 2 years and have no bad comments about it.It is very light and easy to use.I like that it warms things up fast and that it is so easy to clean. I like that this Euro-Pro Toaster Oven is very durable and easy to clean and use because I have used or hear of other's that burn the food and are not easy to clean.I like that it has different settings. I have never burnt any food with it so it work well. think this Euro-Pro Toaster Oven is a healthier option to use that using a microwave which really takes away nutrients from food.I like that it's safe for my eight year old daughter to use when she wants to quickly heat up a snack after school. I like that it has two racks and a plate to heat up other things that might spill.It doesn't make things around it hot or burn,so the heat just stays inside the oven and not outside,which can be dangerous with kids in the home of they happen to touch the outside of the toaster oven. The racks and plate are dishwasher safe and really easy to clean.