We purchased this Frigidaire countertop microwave about five weeks ago, and overall I am pretty satisfied with it. Truthfully, the first microwave we brought home had a faulty door and had to be returned. We purchased the exact same model, though, and it has been problem free for us. The microwave is very easy to operate. I only looked up a few things in the user manual, but otherwise it is easy to figure out. It has many functions, some of which I have not used yet. I love that it has defrost options, although it defrosts a little more slowly than I expected. It is powerful in heating, though. The inner size is nice and deep, and yet it does not take up too much room on the counter. It is very easy to clean and seems durable. It has a nice design for countertop use, and it is not too heavy to move. It is easy enough to use that my young children have been able to successfully operate it, and it has some nice quick heat functions. I do miss my large over the range microwave, but for a countertop microwave this is a very nice option. I would recommend it, and I would buy it again if given the choice.