I'm not sure if I purchased a bad machine, but the Haier Top Load Washer was nothing but trouble from the start. The design and size of this machine complimented my kitchen appliances, but that's about it. On my first light load of laundry I experienced a lot of noise and rapid rocking against my cabinets. I found my self constantly starting and stopping the washer to move the clothes from around the agitator. I grew tired of doing this and just let it rock back and forth. Eventually the washer stopped and started to refill with water to re-balance. This happened a total of 5 times in a single washing cycle. When the rinsing cycle was complete I noticed that my clothes still had soap in them. I decided to rinse them again and they turned out fine. The next time I tried to use the Haier Top Load Washer I had the same problems, but this time around the washer stopped and didn't come back on for 10 minutes. I decided to return the faulty Haier Top Load Washer shortly after the last episode.