Overall, a pretty good toaster. I like having a product available that can fit the larger slices like texas toast and thicker bagels without worry I'll need to pry them out with a knife or fork. Toasting Evenness Items are toasted quite evenly which is exciting, especially with the thicker items. Safety I have never had any safety concerns with this toaster. It heats up, but not to the point where I worry about gettint burnt from it and it cools down pretty quickly after use. Ease of Cleaning It is very easy to get the crumbs out of the toaster without a giant mess and it is easy to wipe down this unit. Durability This toaster holds up well to a lot of use and a lot of moving around from on to the counter back under and on shelves in our basement. It has had the misfortune of being dropped and still holds up well. Design Love the overall design of this toaster. It is decently sleek looking and easily fits the more plump bagels and larger slices of texas toast. Even though I don't usually leave it on my counter, it has a nice enough look that you can leave it on your counter without it looking off or out of place.