I love this oven. It always bakes my goodies up so well and cooks all the main dishes perfectly, leaving them hot throughout. Capacity There is plenty of room in this oven for me to cook more than one dish at a time. I can also bake more than one tray of cookies and cupcakes, which is great because my kids are always having bake sales so I have to bake a lot of stuff at once. Performance I bake a lot and this oven really does bake everything perfectly. I don't get those doughy parts in the middle. Cupcakes come out hot and fluffy. Ease of Cleaning It's very easy to clean this oven. I don't even need to use any of those fancy oven cleaning sprays. I just use a wet sponge and a little elbow grease. Ease of Use It's very easy to figure out how to use this great oven. They made it very user friendly so that there's no guessing, just cooking. Durability This is such a great oven because it will last a long time. I use it several times a week and there has yet to be a problem. Design I love the design. It looks great in my kitchen with all my other stainless appliances.