I don't understand why this doesn't have good reviews. As far as lashes falling out due to mascara, that will happen will any and all mascaras if you don't make sure the make up is completely removed. It's been known to happen with all mascara's, so it has nothing to do with the actual prodcut itself. Mascara does that because (and it's usually waterproof mascara) it's not washed out, so it's where you left it. Which is all over your lashes and at the roots as well. Since almost all say to start at the roots, since it's not getting washed away, it's stuck there. So it clogs the pores that allow eyelashes to grow. Since eyelashes fall out like hair, you notice it more since more lashes can't grow and this continues until you wash the mascara out. The comment about this mascara being for those with naturally long eye lashes might be true. Maybe thick even, but I find that my eyelashes are for sure being lengthened by this product, that said, I also use an eyelash curler, even so, it lengthens even past the eye lash curler. There's a little definition, but not really all that much. Personally, it's good if you're just wanting to enhance already fine lashes, other than that, you might want something a little more extreme.