I had this unit in a rental home and it was obviously chosen for its price point. The controls are very easy, although I can't actually say there is much difference between, say, the pot scrubber setting and the normal setting. You have to do most of the work yourself ahead of time, which I am used to- anything left on the dishes particle-wise will still be there at the end of the cycle, just washed and dried on. The rack layout is baffling; there are a few adjustments you can make that seem to take things from awkward to very awkward, and there is wasted space caused by dish holders set an unusable dish space away from the silverware basket. The one thing I do like about the layout is the side space where sheet pans fit fairly easily.