I love this gadget. I had been looking for a rice steamer where once I am done I can actually take the cooked product with me. I found this one and instantly purchased it. it is a little small for my taste, however the benefit of being able to take rice dishes with me made it a smart purchase. Performance It works great. It steams the rice evenly so there are no bits of uncooked rice mixed in with cooked rice when you are done. I like that the rice is fluffy and separated and not compacted and sticky. Ease of Cleaning Very easy to clean. I just wipe it down with a damp cloth and put it away. Ease of Use For this unit all that needs to be done is to set the timer and forget about it. Durability Very durable unit when it is used for what it intended for. It is not a heavy duty steamer. You do have to be careful to be exact in how much you put in though Design I like the design of this unit. My steamer is actually red so it fits very well with my kitchen décor. I like that it is small and compact and does not take up a lot of space on the counter tops.