This toaster oven works well enough. It is not necessarily easy with all of the different knobs and settings but you get used to it. It is probably too big for my needs. Even Heating I have not noticed any problems with heating. It works well enough for toasting, broiling, and baking. Safety I have not had any issues with safety using this oven. The timer feature helps with that. Ease of Cleaning It is a little difficult to clean the outside and inside of this toaster oven. Even if you remove the bottom rack to clean, there are still crumbs under that that you somehow have to get out. Durability It has been working well for more than three years. I have not had any issues with durability. Design In one way the fact that the rack is connected to the handle/door is nice but on the other hand it makes it complicated when you need to remove and replace the rack.