We have had this for a year and it's worked great! Even Heating This oven heats pretty even! I will however warn you do NOT place any stone ware on top. We placed 2 pizza stones on top to store it and we could not figure out why it took over an hour too cook french fries and chicken nuggets. We took the stones off and it works like brand new again! Safety I am giving an 8 this a because it is fairly safe. I have two small children and have this tucked in a corner on the counter so they cannot reach it. However it does get a little warm on the sides as does the glass on the front. Ease of Cleaning Super easy to clean. The bottom pulls out so you can throw away all of your crumbs! Racks are easy to clean as is the pan. The outside wipes clean. Durability Like I stated earlier I've had this for well over a year and it is still going strong! Design There is a lot more room in there then you think! I just wish it had a rotisserie attachment. It's great for lunches or cooking for two.