They Don't Stand Behind The Product
My wife's toothbrush, which has a lifetime guarantee, stopped working. Contacted Rota-Dent, and they said we needed the sales receipt. Well, this toothbrush was purchased at my wife's dentist office probably 2 decades ago. The receipt was nowhere to be found. We tried to contact the dentist, but turns out he sold his practice a while ago. So, Rota-Dent said they could not honor the warranty - something about providing information to their accountant for an audit to replace the failed toothbrush. So lowdown, to always find technicalities to refuse a promised warranty service to a customer. Lifetime warranty means absolutely nothing. They told me to buy a new one!
JohnDD
Orlando