The only thing good about this product is that it looks shiny and it does dry clothes in the time frame that you choose. However, I had this dryer for one year and the heating element went out at least that's what the customer care said.. I brought it brand new. After buying another heating element found out that was not the problem. Called them back and they then stated it could be the thermostat or something to that affect to help the dryer heat up. I am done with these new model dryers.