I purchased this washer (5/09) for my new home after I had the cheaper, starter verison and loved it. Thought I was upgrade when my new home was finished. At first the washer did great. Now after 8 months I would love to throw the thing out! Even purchased the matching dryer and pedestals. Dryer, no problem. I follow the maintance faithfully. Use the cleaners to get rid of the mildew smell as recommended. I use Tide HE detergent. I have to wash my towels 3 times to get them not to stink when you use a wash cloth on my face for the first time.Now that's not working so well. I have tried all the cycles, all the water temps. I am ready for a good old top loader that is not HE.