This mattress is absolutely horrible with no... I mean no support! It sags in the middle and we both feel achy pain in the morning. I doesn't even deserve the one star required.

TaraW15

hays ks

The Vera Wang Serta mattress was comfortable in the store - and for the first few days.  Then we noticed the sag.  We thought the bed-frame might not be providing enough support.  (Worked fine for 15 years with the old mattress and box springs.)  So we bought a new frame with additional supports.  The sag continued to get worse.  I bought 1/2" Baltic birch plywood and added that over the frame.  These additional steps did not help.  The sag was internal to the mattress, not in the frame support or the box spring.  Since this mattress has a pillow top, it cannot be flipped.  So we have rotated it often, but to no avail.  There is a pronounced trough on both sides.  And when viewed from the side, it looks like a fortune cookie.  At times it becomes so uncomfortable, we need to move to the guest bed. (not a Serta)  Oh, and it should be mentioned, the warranty, the paper it is printed on is more valuable.  This mattress was not worth the money nor the hassle.

gm54210

Lancaster, PA

Purchased the Queen size mattress. Loved it when laying on it in the store but have to say not so pleased with my mattress that was delivered. Do not care that is has a designer label, just wanted a comfortable mattress. It tends to lean toward the center when 2 people lay on it.

wannasave6

Drexel, MO

We have been having trouble sleeping, back aches,keeping each other up by moving around . Even though we had purchased a new mattress just ayear ago. We went out mattress shopping again. We found the Vera Wang mattress. It is a pillow top. Even though our other mattress was a pillow top this one was much different. We now have no back pain. We sleep incredibly,with out disturbing each other. I highly recommend thiis mattress.

marciagarcia1003

Northfield, NJ

We researched a number of mattresses for about a year. We were almost sold on a Tempur-Pedic foam mattress. When we read the reviews and checked with our daughter and  my husband's brother who had purchased the Tempur-Pedic. They both complained of it sleeping "hot". We, then, looked into foam and found Vera Wang by Serta Beyond Joy Mattress. We have had the king mattress for 4 mounth now and just love it. The only drawback is the need to rotate the mattress every 3 months...which is a headache...as it is heavy and needs 2 able- bodied people to do this. We are over 75 years old and need to hire someone to do this job for us.

auntzy

Ranchos De Taos, NM