Horrible customer service in time of need
This card is great for points but beware if you run into any financial issues - I called to inquire about a lower interest rate or possible forbearance for 4 months to get past a financial issue with my mortgage - The options they offered me were pay my bill or close my account which hurts my credit score which isn't helpful at all - On the other hand, Capital One and Citi both offered me forbearance for 6 months with no added interest with my account still open and ability to make additional payments while in forbearance - Chase is willing to take govt bailout money but not help their own customers in dire need.
jws73
Golden Colorado