I booked what i thought was a hotel in FL through Trip Advisor. I received a text giving me a confirmation number and a Trip Advisor web address to check on the booking. When I put the info into Trip Advisor it told me booking not found. I researched for a couple of weeks and finally figure out that it was handled by a 3rd or 4th party, and truly had nothing to do with Trip Advisor! I was charged the full amount (for the entire vacation that is 7 months away) on my credit card, the name on the statement was nothing recognizable. I panicked, made a bunch of phone calls and was finally able to find the actual company that booked the vacation. I called 3 companies (that i was directed to) before I found the one that actually was involved. They told me they'd refund me everything but $170. After much arguing, i got them to refund the entire amount. I will never again use Trip Advisor website for anything. I don't think it's a good way to do business. I don't want my credit card info floating around in cyberspace. I feel it seemed very shady.