VRBO does not help you with disputes you have with the property owners. They also let owners charge cancellation fees that are in conflict with VRBO policy of 100% refund if you cancel 60 days before check in date. Our group cancelled 90 days in advance and the owner held back $250 cancellation fee and $157 VRBO fee!! VRBO said they don't get involved, we have to work it out with the owner. Will never again use VRBO or Home Away.
Grants Pass, OR