I have had a very good rice cooker from this brand before, and I continue to have faith in Zojirushi. I absolutely love their rice cookers! The rice is very well cooked, if the instructions are followed, the rice will not be too wet or too dry. But that can be altered; if you want moist rice, then just add water. The same goes for this rice cooker, the rice is very well cooked, and I have no complaints! This cooker is easy to use, because there are many settings that can be used, and it is very self-explanatory. I really love Zojirushi rice cookers, and this one is no exception. It's a very useful cooker, I recommend it to anyone in need of one. Performance Rice is cooked very thoroughly and consistently. Ease of Cleaning Although it could be a little easier to clean, rice can still be gotten off of the pot pretty easily Ease of Use The many buttons and settings make this machine super easy to use. Durability I have had this rice cooker for a while, and it can cook large amounts of rice. Design It is so nice looking! I really like it, it's cute too.