3.9
45 reviews
Other Cell Phone Providers:
  • Average: 3.3
  • High: 5.0
Page Plus Cellular Service

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REVIEW SNAPSHOT®

by PowerReviews
Page Plus Cellular Service
 
3.9

(based on 45 reviews)

Ratings Distribution

  • 5 Stars

     

    (22)

  • 4 Stars

     

    (12)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (6)

80%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Call Quality:
    •  
    • Coverage:
    •  
    • Plan Options:
    •  
    • Features:
    •  
    • Customer Service:
    •  
    • Affiliation:
    • I received a sample (4)

Most Liked Positive Review

 

Cheapest, best prepaid cell service available!

 

I got Page Plus service for both of my parents, after I clawed them out of their $70/month T-Mobile contract. They end up paying about $5 a month...Read complete review

 

I got Page Plus service for both of my parents, after I clawed them out of their $70/month T-Mobile contract. They end up paying about $5 a month each now. For the price you really can't beat their service, but here's some pros and cons:

 

PROS:

(1) If you don't use the phone at all, you only have to buy $10 worth of minutes every 120 days -- that's $2.50 per month to keep your number, and have a functional phone laying around for emergencies! 

(2) The phone lineup Page Plus has on their website is pretty limited. BUT what they don't tell you is that ANY old Verizon phone that is not currently on a contract will work with Page Plus! For my parents I bought a couple of used Verizon phones off Ebay for $10, but you can also splurge and get a fancier kind!

(3) Rates that never go higher than 10c a minute, (and are lower if you buy bigger bundles of minutes!) No other prepaid service can beat that. 

(4) They don't outsource their phone-in customer service overseas! Their customer service people are knowledgeable and helpful, which makes up in spades for the buggy website.

(5) Page Plus operates on a full Verizon blueprint, so the coverage is great. Also, no roaming or long distance fees for any calls within and to the US. (that really should have been point number one...)

 

CONS:

(1) Their website is not very reliable. It crashes often, and it's practically not worth it to do phone activations over the internet -- they never worked for me. It's *always* better to call their customer service.

(2)  The automatic message preceding some calls, telling you how many more minutes you have left, while useful, is a bit annoying. 

(3)  Their refill cards are not sold in regular stores, at least not often (and nowhere in California!), so you can't pick them up while you're getting groceries, and you can't pay cash for them. You pretty much have to use a credit card to buy minutes online, or over the phone. If you don't have a credit card -- tough luck.

(4) Page Plus phones don't roam in Mexico or Canada. This isn't such a huge deal, though: the other companies (TMobile, Verizon, etc.) that do offer international roaming on their prepaid phones charge over $2 a minute for the service. If you're going abroad and you want cell service, it's *always* cheaper to rent a phone, or to buy an old cheap-o GSM phone and get a local prepaid SIM card. 

 

Here's my two cents!

 

VS

Most Liked Negative Review

 

Got screwed on phone price, phone choice, phone quality, & more.

When my Page Plus flip phone came apart, I odered a touch screen - Kyocera 3100. Choice of brands was limited to 3 Kyoceras. The phone sucks. Does not respond to touch,...Read complete review

When my Page Plus flip phone came apart, I odered a touch screen - Kyocera 3100. Choice of brands was limited to 3 Kyoceras. The phone sucks. Does not respond to touch, call quality is bad. Reception is bad - was good on the Motorola flip phone. Page Plus would not let me return it just a few days after it arrived without a restocking fee. Also, charged me $119, and the same phone was $99 (and remained $99) the day after it arrived. PP would not credit me the difference. I am looking for another service.

Call Quality
The Kyocera breaks up. People on the other end cannot make out what I'm saying because the crackling and static. Rarely has more than one bar in any location.

Coverage
Have not travelled with this phone so I'm giving it a neutral rating.

Plan Options
Plan options are good, but what good is that if the phone sucks.

Features
Kyocera phones don't have good ratings. Why does Page Plus only offer 3 Kyocera phones and no other brand. Selection is obviously limited - limited to poor quality phones.

Customer Service
Customer service has always been spotty. At this point, given the problems with the Kyocera - overcharged, no option to return a bad phone w/o a restocking fee, etc, I have to rate Page Plus customer service "poor." It pobably should be very poor.

Reviewed by 45 customers

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5.0

DMS Infosystem

By 

from CA

Comments about Page Plus Cellular Service:

Their client services, availability, nimbleness, and thoroughness are all fantastic.Great opportunity to excel our skills and to grab more knowledge.

  • Affiliation:
  • I received a sample
 
1.0

Too many Glitches

By 

from South Georgia

See all my reviews

Comments about Page Plus Cellular Service:

I have been with Page Plus for many years and I have had many problems with them. I am on automatic refill and sometime they can't even get that right. If I don't keep an eye on my account and make sure that it goes through at that date my service is cut off. When I call about it they say we ha a glitch in our system. If they have one more glitch I will get service somewhere else. I just hate changes but I am tired of going through the motions of talking to these people on the phone who could care less if you have service or not. I only have a cell phone to use now for communications so it is imperative that I have this working in case of an emergency. I will not stress this to them again.

(0 of 1 customers found this review helpful)

 
1.0

Don't bother with this phone company.

By 

from Seymour, IN

Comments about Page Plus Cellular Service:

I went to from Verizon to pageplus thinking that it would be cheaper yes price went down but their quality is completely horrible I have talked to supervisors letting them know that every time I put time on I have to take time out of my day to get ahold of them, dealing with their hassling I gave them plenty of chances but it kept going on like this, still nothing was done to even compensate me for the hassle I had been dealing with, they even had the nerve to ask me for a debit card so that it would be "less of a hassle" I refused that & am on straight talk for anyone thinking about going to this company don't.

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand

(0 of 1 customers found this review helpful)

 
2.0

robbery

By 

from al

Comments about Page Plus Cellular Service:

Why can't prepay plans let you keep and use what you pay for?

(0 of 2 customers found this review helpful)

 
1.0

Do not waste your time with Page Plus.

By 

from Boise, Idaho

Comments about Page Plus Cellular Service:

Do not waste your time. The customer service with Page Plus is the worst. They hire people from out of the country to handle their calls for service. It's hard to understand their accents plus they are rude. It will take you a least several phone calls and going through a few of the so called supervisors and still not get your problem resolved. Long waiting lines. Plus, the help people will just hang up on you and not call back. This is so frustrating. When my month is finished I will be looking for a new cell service, it's not worth the horrible customer service.

  • Affiliation:
  • I received a sample
 
4.0

this prodact is amazing

By 

from newyork

See all my reviews

Comments about Page Plus Cellular Service:

the service is great everywhere

  • Affiliation:
  • I received a sample
 
5.0

I well buy again

By 

from Bahrain

See all my reviews

Comments about Page Plus Cellular Service:

Greatest

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand
 
1.0

dont ever buy a phone from page plus....

By 

from thomasville ga

Comments about Page Plus Cellular Service:

they wont cover your phone even if you have warranty... bunch of rip offs....

(2 of 3 customers found this review helpful)

 
5.0

Great price, good service

By 

from Felton, CA

See all my reviews

Comments about Page Plus Cellular Service:

I used Page Plus for several years in Colorado. (Worked great till I moved to the mountains of California.)
No real problems with service, but takes a while to get a real person on the phone. I was able to keep my previous phone number, which was important to me. Usually takes about 3 days to get it changed over...so no service for a few days
As for phones...check out "MySupplyWorld" page plus 4 less..they have a pretty decent selection of new and refurbished phones. And they now have 4G LTE phone service too...as of 2015
So....bottom line:
-great price with great plans for any budget...
-good selection of phones through MySupplyWorld...
-OK customer service (they weren't available on weekends in 2012...dont know about 2015)

  • Affiliation:
  • I received a sample

(1 of 1 customers found this review helpful)

 
1.0

very disappointed (((

By 

from Van Nuys, CA

Comments about Page Plus Cellular Service:

at first, I was very happy with their service. But then they started to charge taxes on my prepaid account. not only, their internet service is slowly becoming horrible. LTE service... What service? I constantly heat no internet signals which delays all my messages and inputs I do throughout the day. At first, I thought it was my old iPhone 4S, but then I got iPhone 6, still the same problem. I thought they are the best, but now I have to re-consider and go somewhere else for my service. Too bad, it doesn't last long....

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