I bought this washer 4 years ago. Within a year It stopped working completely. I called a tech out and they looked it over, and reset it, saying the washer wasn't draining properly and was the result of it malfunctioning. Again the washer stopped working a couple years later and the same issue however the washer is draining properly. I called a tech which told me it wasn't under warranty anymore and would cost $80 just to come out, nit including parts. The washer is well taken care of and should NOT be having issues!!! Less than 4 years and I need a new washer. I'm not spending $200+ dollars to get it fixed! I've had washers last decades without any issues. Not to mention this washer is NOISY, takes FOREVER for a cycle to complete, and usually my clothes are tangled beyond a simple spin. I'm giving it 1 star because there isn't anything less. Dont waste your money!!!!